Privacy Policy

Last updated: November 1, 2025

At Veriq, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered consumer research platform.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Account information (name, email address, password)
Payment information (processed securely through third-party payment processors)
Profile information you choose to provide
Communications you send to us

Research Data

When you use our platform, we collect:

Product descriptions and research questions you submit
Simulation parameters and configurations
Generated simulation results and reports
Usage patterns and interaction data

Technical Information

We automatically collect certain information, including:

Device information (browser type, operating system)
IP address and location data
Log data (access times, pages viewed, errors)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and send related information
Generate AI-powered research simulations
Send you technical notices, updates, and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These providers are bound by contractual obligations to keep information confidential.

AI Model Providers

Your research questions and product descriptions are processed through AI models to generate simulations. This data is used solely for generating your results and is subject to our AI providers' privacy policies.

Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.

Business Transfers

If Veriq is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our platform of any such change in ownership.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security audits and updates
Access controls and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data at any time.

6. Your Rights and Choices

You have the following rights regarding your information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Export: Receive your simulation data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@veriq.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Understand how you use our platform
Improve our services and user experience

You can control cookies through your browser settings, but disabling cookies may affect functionality of the platform.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Veriq is not intended for users under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Veriq after changes are posted constitutes acceptance of the updated policy.